We will try our best to ensure that the same cleaner is visiting your house each time, although we cannot guarantee it. You are more than welcome to request a cleaner each time and we will use every effort to honour that request. Although, in times where the cleaner is on vacation or is sick, we will send in a substitute cleaner or team. Additionally, we will keep you informed if your requested cleaner is no longer available due to permanent staffing changes.
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